Terms of Service & Privacy Policy

1. Trustiics.com is not a Law Firm and does not provide Legal Advice

Trustiics.com provides a platform for information and communication between business executives and legal professionals. Our goal is to improve the efficiency and convenience of the work and communication experience of business and legal professional users, especially those located in different regions and countries.

We are not, and do not represent ourselves as, a licensed law firm and we do not provide any type of legal advice ourselves. The information provided by Trustiics.com and registered legal professionals working on Trustiics.com, along with the content on our website related to legal matters, is provided for your private use and does not constitute legal advice.

If you need legal opinion for a specific problem, you should speak with a licensed attorney through a formal engagement. As Trustiics.com is not a law firm, please note that communications between you and Trustiics.com are not protected as privileged communications under the attorney-client privilege or work product doctrine.

Your use of the services does not create an attorney-client relationship between you and Trustiics.com, or between you and any Trustiics.com employee or representative.

Trustiics.com is not a “Lawyer Referral Service.” The directory of lawyers published on our website is for information purposes only. Trustiics.com does not endorse any registered counsel, nor does it make any warranty as to the qualifications or competency of a registered counsel.

Most of the fees paid by you as a customer on Trustiics.com go to the registered legal professional whom you choose to answer your question or provide other service to you. A small fraction of the fees charged by Trustiics.com constitutes our service fee for us to manage, maintain and operate as a technology-based online platform.

2. Collection and Use of your Personal Information

Trustiics.com collects and uses your personal information for the sole purposes of optimizing the services for you.

Trustiics.com may collect personally identifiable information, such as your email address, name, physical address, telephone number, company information and your business industry. Trustiics.com may also use your personally identifiable information to inform you of other products or services available from Trustiics.com and its affiliates. Trustiics.com may also contact you to participate in surveys to conduct research about your opinion of current services or of potential new services that may be offered. We use third-party online payment tools such as Stripe, and we do not store users’ credit card information.

3. Security of your Personal Information

You are responsible for safeguarding and preventing unauthorized access to the user information and password that you use to access our services. You agree not to disclose your password to any third party, and you are responsible for any activity using your account, whether or not you authorized that activity. Please immediately notify Trustiics.com of any unauthorized use of your account.

Trustiics.com secures your personal information from unauthorized access, use or disclosure. In addition, Trustiics.com secures the personally identifiable information you provide on computer servers in a controlled, secure environment, protected from unauthorized access, use or disclosure.

4. Tracking and Cookies

Information about your computer hardware and software may be automatically collected by Trustiics.com. This information can include: your IP address, browser type, domain names, access times, operating system, cookie information, referring website addresses and Internet Service Provider. Trustiics.com may also collect information on your use of our site, such as pages visited, links clicked, text entered and mouse movements. This data is used to deliver customized content and advertising within the websites we operate to users whose behavior indicates that they are interested in a particular subject area. Please note that any “do not track” signals sent by your web browser or other mechanism have no effect on the collection of personally identifiable information by Trustiics.com.

5. Communication with Counsel

In order to ensure delivery of services, and for quality assurance purposes, Trustiics.com will have access to communications between you and registered counsels which are transmitted through the services (such as a Legal Document Translation service). As a result, if you choose to communicate with a counsel through the services, please note that any such communications between you and a counsel may not necessarily be treated as confidential information by the counsel or protected by the attorney-client privilege doctrine.

6. Acceptable Communications Contents

Our services include a large number of communications among registered users. These include services such as blog posts, question and answer products, messages between business users and their chosen counsel, customer service communication and other message services. You agree to post, send, and receive only messages or materials proper to and related to the particular service you choose.

You agree that you will not do any of the following:

  1. Defame, abuse, harass, stalk, threaten or otherwise violate the legal rights of others.
  2. Publish, post, upload, distribute or disseminate any names, materials, or information that is considered inappropriate, profane, defamatory, infringing, obscene, indecent or unlawful.
  3. Create a false identity, represent yourself as someone else, or sign an agreement as someone else or on behalf of someone else or otherwise falsify or delete in an uploaded file any significant attributions or notices.
  4. Upload files that contain software or other material protected either by intellectual property laws or by the rights of privacy or publicity except when (i) you own or control the necessary rights, or (ii) you have received all necessary consents to do so.
  5. Upload corrupted files, files that contain viruses or any other files that may damage the operation of another’s computer.
  6. Restrict or inhibit any other user from using and enjoying the communication services on Trustiics.com.
  7. Harvest, or otherwise collect, personally identifiable information about others without their consent.
  8. Violate any code of conduct or other guidelines which may be applicable for any particular communication service.
  9. Violate any applicable laws or regulations.

Although Trustiics.com has no obligation to monitor the communications, we reserve the right, according to our own discretion, to review and remove materials posted in any communication, in whole or in part. Trustiics.com reserves the right to disclose any materials posted, information or activity as necessary to satisfy any applicable law, regulation, legal process or governmental request.

7. Intellectual Property Rights

Trustiics.com retains all right, title and interest in and to its products and services, including, without limitation, software, images, text, graphics, illustrations, logos, service marks, copyrights, photographs, videos, music and all related intellectual property rights. Except as otherwise provided in this agreement, you may not, and may not permit others to

  • reproduce, modify, translate, enhance, decompile, disassemble, reverse engineer or create derivative works of any of our products and services;
  • sell, license, sublicense, rent, lease, distribute, copy, publicly display, publish, adapt or edit any of our products and services; or
  • circumvent or disable any security or technological features of our products and services.

The design, text, graphics and selection and arrangement thereof and services and the legal forms, documents, guidance and all other content found on our website (“Service Content”) are copyright © RealTimeCounsel Inc. All rights reserved.

“Trustiics” is a trademark of RealTimeCounsel Inc. These and any other Trustiics product or service names or slogans displayed on Trustiics products are trademarks of RealTimeCounsel Inc. You may not copy, imitate or use them, in whole or in part, without our prior written consent. In addition, the look and feel of Trustiics is the service mark, trademark and/or trade dress of RealTimeCounsel Inc., and you may not copy, imitate or use it, in whole or in part, without our prior written consent. The names of actual companies and products you might encounter through us may be the trademarks of their respective owners. Nothing in these Terms or the Services should be understood as in any way granting any license or right to use any of Trustiics’s trademarks displayed on our website. All goodwill generated from the use of Trustiics’s trademarks is reserved for the use of Trustiics exclusively.

8. Disclaimer of Representations and Liability

The information, software, products and services made available through Trustiics.com may include inaccuracies or typographical errors. Trustiics.com and/or its suppliers may at any time make improvements or changes to our services. Your use of our services is at your own risk.

Trustiics.com makes no warranties, either express or implied, about the services. The services are provided “as is.” We also disclaim any warranties of merchantability, fitness for a particular purpose and non-infringement.

Trustiics.com’s aggregate liability for all claims relating to the services shall in no event exceed the greater of $2,000 or the amount paid by you to Trustiics.com for the twelve months preceding the services in question.

9. Release and Indemnity

You, on behalf of yourself and your heirs, executors, agents, representatives and assigns, fully release, forever discharge, and hold Trustiics.com and its affiliates and their respective officers, employees, directors and agents harmless from any and all losses, damages, expenses, including reasonable attorneys’ fees, rights, claims, and actions of any kind and injury arising out of or relating to, your use of the service. You agree that this release has been freely and voluntarily consented to, and you confirm that you fully understand what you are agreeing to.

You agree to indemnify and hold Trustiics.com and its affiliates and their respective officers, employees, directors and agents harmless from any and all losses, damages or expenses, including reasonable attorneys’ fees, rights, claims, actions of any kind and injury arising out of any third-party claims relating to your use of the service, your violation of these Terms or your violation of any rights of another.

10. Governing Law and Dispute Resolution

These Terms will be governed by Canadian federal laws and the laws of the Province of Ontario except for its conflicts of laws principles.

Any dispute, controversy, or claim arising out of or relating to these Terms, including any question regarding its existence, interpretation, validity, breach or termination of the business relationship created by it, shall be referred to and finally resolved by arbitration under the Canadian Arbitration Association Arbitration Rules. The place of the arbitration shall be Toronto, Canada.

11. Entire Agreement

These Terms constitute the entire agreement between you and Trustiics.com with respect to the subject matter of these Terms, and supersede and replace any other prior or contemporaneous agreements, or terms and conditions applicable to the subject matter of these Terms. These Terms create no third-party beneficiary rights.

Trustiics.com’s failure to enforce a provision is not a waiver of its right to do so later. If a provision is found unenforceable, the remaining provisions of the Terms will remain in full effect, and an enforceable term will be substituted, reflecting our intent as closely as possible. You may not assign any of your rights under these Terms, and any such attempt will be void. Trustiics.com may assign its rights to any of its affiliates or subsidiaries, or to any successor in the interest of any business associated with the services.

We may revise these Terms from time to time, and will always post the most current version on our website. If a revision meaningfully reduces your rights, we will notify you (by, for example, posting on our blog or on this page). By continuing to use or access the services after the revisions come into effect, you agree to be bound by the revised Terms.